Frequently Asked Questions

New Traders:
Please email us or fill in the new trader registration form.

All new traders need to supply images of their stall set up, a full product list, social media links and confirm they have PL insurance in place plus other requirements and have read the T’s and C’s on our website.

In order to protect the quality of our events and fellow artisans, our events are passcode protected.

If accepted to trade you will be sent a passcode and be able to access our online booking system.

Please do not pass the code on to fellow traders who have not been accepted. Anyone sharing codes will have their stall booking cancelled.

Existing Traders:
Permanent status traders will be sent the passcodes for each month and pitches must be paid for on booking.

If you already trade with us but wish to try a new market please email us – info@independentstreetevents.co.uk for availability and you will be sent the passcode for booking.

When the payment is processed you will receive a receipt from Stripe.

Please note, markets are exempt from VAT and there is no VAT on the pitch fees.

Each event has a different passcode which will be changed regularly.

Independent Street works hard to ensure our events remain exciting and varied with minimum duplications. If your category is full please contact us for wait list details.

We are always on the look-out for new and exciting traders and we like our customers to expect the unexpected.

Stall categories are food, drink, arts and craft plus street food and vintage.

Companies we work with – small independent businesses and local artisans and producers.

On the whole stalls are handmade, fair-trade or vintage. We accept some sourced stalls such as deli, fashion brands and home interiors depending on the look of your stall and brand.

At Independent Street we pride ourselves our unique events of locally produced makers, bakers and producers. For this reason we do not accept stalls of franchise businesses, pyramid selling, direct selling or wholesale products.

We are a small hard working team and we endeavor that all new enquires are answered asap.

We do receive a large number of new applicants and we like to take the time to look at each one individually.

We aim to reduce duplications on our markets and this in turn means our traders do well, if you have a broad product range we might ask if you can tailor it and specialise in one item depending on stalls already booked onto the events. If you wish to add an item or product range that is not within the range/sector you have previously sold please refer to us as this may encroach on other stalls and affect overall trade.

All stalls must have a full tablecloth covering provided by yourself. We recommend to add height to your stalls as visually this looks exciting and makes your stall stand out. Pop down and get a feel for our events prior to joining and gain inspiration by our talented artisans.

Pitch fees vary depending on location and trading hours – This will indicated on your stall booking.

In general the majority of our monthly events are as follows:

  • General Stalls £40 – 3m x 3m space
  • Hot Food Stalls £50 – 3m x 3m space
  • Tea and Coffee £40 – 3m x 3m space
  • Ice Cream £40 – 3m x 3m space
  • Bar £40 – 3m x 3m space

 

These rates are correct as at of 9th October 2023 and are based on providing your own gazebo unless otherwise advised at the time of booking. Please note: Congleton uses the existing market area structures.

The majority of our events are own infrastructure only.

This means you need to provide your own gazebo, table and have sufficient weights. We recommend sandbag weights or specialist gazebo metal weights (usually a minimum of 13kg per leg weight). Water weights are not sufficient. Gazebos must be suitable for outside events.

Companies we would recommend for gazebos and weights:

https://rockawnings.co.uk or www.gazeboshop.co.uk or www.galatent.co.uk

Independent Street events are packed full of creativeness and personality. Our own gazebo approach gives our events a unique look and a creative edge as well as our traders more space within their stall area.

At some of our events we have undercover space – This will be indicated on the stall booking. Where pitches are undercover a table only must be supplied by yourself and should be a standard 6ft table.

At present Congleton Market Quarter is the only event where full infrastructure is supplied.

General pitches at most events are 3m x 3m unless otherwise agreed.

Hot food vendors and any trailers – please email us on booking to let us know your vehicle size.

No we don’t provide chairs. Most traders don’t use chairs and find them unnecessary but if you need one please do bring your own.

Your tables must fit within your 3m x 3m pitch space.

At events where you have booked undercover space and where space is tight we ask you form an L shape with any additional tables. If in doubt please email us prior to booking.

We do not provide electricity at any events other than Burnley, and this is for hot food traders only.

Approval to use a portable generator can only be given by Independent Street and only in exceptional circumstances.  If you are a hot food vendor or tea or coffee you must ideally run off gas.

Any electrical leads used must not obstruct walk ways and all equipment must have be PAT tested and have up to date certificates available. Any traders running off gas must have gas safety certificates available and should ensure that gas bottles are securely stored – in a cage if outside of the vehicle or gazebo.

Yes you can share a 3m x 3m gazebo with another trader. However, we must have full details of what you are both selling, you must both have Public Liability Insurance in Place. We cannot guarantee a corner pitch on booking.

If there is in any doubt over you both needing a full space we would recommend you book a separate pitch allocation.

Our Christmas and Night Market events will be lit however we encourage you to bring your own battery or Led operated lights, traders who do this stand out after dark and this will in turn increase sales. Whilst the area and street will be lit – under gazebos can be dark.

We recommend the following:

https://www.screwfix.com/p/erbauer-rechargeable-led-work-light-with-usb-with-power-bank-2000lm/339pg

Bookings are confirmed on receipt of full payment at time of booking.

After this time cancellations will receive a transfer to another event provided that we are able to replace the TRADER.

All cancellations must be received by 4pm on the Monday prior to the event and all requests for transfer or refund are at Independent Streets discretion.

If the event is cancelled due to unforeseen circumstances such as extreme weather a transfer will be made of your stall fee to the next month’s date, if you request a refund this will be 75% of the market fee made to cover operational costs already incurred.

Please notify us of any special requests and we will always do our very best to accommodate. Layout will be issued prior to market day.

Any variation from our event operating hours must be pre-authored by our events manager and you must have permission from the market manager on duty to leave events on sell out.

Out of courtesy to your fellow traders we ask you place a sell out sign on your stall and seek the advise from our market manager.

No vehicles may be bought onto site before the end of the events, this is on the grounds of public safety.

Stall set up is usually 3 hours prior to the start of the event. This will be indicated in your set up instructions. Please do not arrive prior to the set up time, and only set up when an event manager is on site and can direct you. Hazard warning lights should be on when maneuvering your vehicle and you should not block access for other stalls. Please unpack your vehicle promptly and move to a suitable off-site parking space asap to allow other traders to come on site and unload their vehicle.

We ask that all stalls are set up a minimum of 30 mins prior to the start of the event and that all vehicles are removed from site by then too.

This is because our events get busy early and we can’t be managing traffic close to the start of the event.

To trade with Independent Street you must have:

1. public liability insurance in place.

This must be a minimum of £5 million. As most of our events are on council owned land it is the council who requires each trader to have £5million of PLI as do private landlords.

There are lots of companies who you can use for this, but if you are looking for a recommendation:

https://www.cmtia.co.uk

2. Completed Risk Assessments for stalls and staff

Download a Risk Assesment Template

Download Risk Assessment Guidelines

3. All food sellers – to be registered with their local council and have the relevant health and hygiene ratings.

4. Hot Food Sellers, If running from gas, have gas safety certificates available.

No you don’t. Independent Street provides the TENS for each event.